Step 1: Select "Orders" from the left column.

Step 2: Select the order that you would like to fulfill.

Step 3: Then click "Print documents". When the order is shipped, OMNA completes Shopify order and marks it as "Fulfilled".

In the event that the orders is cancelled, the order will be cancelled in Shopify too.

  • Orders in Shopify correspond to orders generated in sales channels you have configured before. Whenever an order is created in these marketplaces, it will be sent automatically to Shopify. 
  • Orders in Shopify are updated every time there is a change in their original marketplaces until the orders have reached shipped status.
  • OMNA app lets track orders from Lazada and Qoo10 sales channels. Here is the detailed process for each sales channel.
  • Lazada's and Qoo10's orders are sent to Shopify when they get PackedByMarketplace status. The order is created in Shopify with Unfulfilled status. The order is updated on Lazada and Qoo10 automatically as it moves through different order stages in Shopify.
  • Lazada orders are imported into OMNA on regular intervals. OMNA retrieves the order information and shipping details from Lazada.
  • Lazada orders are created in Shopify with Unfulfilled status automatically by OMNA.